FAQ

Not sure what's best for your skin type?

Reach out to us at rwabeautyenquiries@gmail.com and let us know your skin type. We'll provide recommendations for the best skin products.

How often should I wash the hair extensions?

Depending how many times you use it;

• regular use - 2 times a week
• irregular use (1 times a week) - once a month

-

What shampoo do you recommend?

TRESemme silk shampoo and to condition TRESemme silk Conditionor 

-

What is the different with the hair collections?

• Ruby Hair Collection is our top quality; raw human hair 
• Diamond Hair Collection is our mainstream quality; virgin human hair with no chemicals.
• Jeremejevite Hair Collection is the same quality as the Diamond Hair Collection, however the ends of Jeremejevite Hair is not as full as the Diamond Hair.

-

How to choose the right shade of hair?

You can send pics via contact us or ask a hair stylist

- 

Do you have a return policy or exchange policy?

Yes, please click here

- 

How do I make an Exchange/Return?

Please click here to see exchange/return policy and instructions

 -

How long does shipping usually take?

Please click here to see shipping & delivery

  -

How may I contact you?

Please go to Contact Us or email rwabeautyenquiries@gmail.com

 - 

What is the best glue to use for eyelashes?

Sorry, we don't supply glue yet! However, we recommend DUO Quick Set Lash Glue.